I'm sure most webmasters have met at least one troll in their past. Now, I would like to ask a question, should a troll be banned outright? Maybe you give him a chance or two but should you ban him if he fails to follow the rules? Some might say yes, others no, but I am mixed. I believe a troll is someone who has issues with others in real life and thus it shows in their online personality. It might also be a young person, who is really too young to know any better. Here are the advantages and disadvantages of banning a troll outright. Advantage [li]Less drama on the forums. [/li] [li]Less people complaining and possibly reporting the "troll".[/li] [li]More "quality content" depending on the "troll" in question. [/li] [li]Less headache for your moderators and admins if the troll is really bad. [/li] Disadvantages [li]Lose a member who would constantly post. [/li] [li]Lose someone who might actually be a quality poster, if given the chance and "shown the light."[/li] [li]Lose posts that have a way of getting others involved in the conversations. Trolls have a way of attracting other members to take part. [/li] [li]Hurt their feelings and turn them into an enemy. [/li] Honestly, I think it's better to keep a troll around and teach him how to act properly. If you do it right, you will gain a member who will boost activity and your forum's post count will grow no doubt. But, I think a troll must be banned if they are harming other members, starting a fight, trying to harm the forum, or some how trying to go against your wishes. Remember, you are the owner and you have the final say. What will you do?